Every conversation, captured and pipelined.
Your agents don’t just answer — they ask the right follow-up questions, save structured contact details, and drop qualified leads into visual pipelines your team actually works.
Works with the tools you already use
Built to finish the job
Capture with intent, not just forms
Agents recognise buying signals and ask for details at the natural moment — in the flow of a real conversation.
Contacts built automatically
Names, numbers, emails and conversation history collect into one contact record per customer across every channel.
Visual pipelines and deals
Kanban pipelines with configurable stages let your team drag deals from “new lead” to “won” — with notes and history attached.
Follow up where they talked to you
Re-engage captured leads on WhatsApp with template campaigns or hand the list to your sales workflow.
Know where leads come from
Every contact carries its source conversation and channel, so you can see what actually generates enquiries.
Plays well with your stack
Import and export CSV, use webhooks and the API to sync contacts and deals with the tools you already run.
Live in a few guided steps
Enable lead capture on your agents
Choose what to capture — contact details, enquiry type, custom fields — per agent.
Shape your pipeline
Create stages that match your sales process, from first enquiry to closed.
Let conversations fill it
Every qualified conversation creates or updates a contact and can open a deal automatically.
Work the pipeline as a team
Assign, note, move and close — with the original conversation one click away.
Running for real businesses
Trippy Taless uses ChatnCall to answer trip questions on WhatsApp and its website, and to collect leads for its travel planners.
Everything else your agents can do
Common questions
Do I need a separate CRM?
No — contacts, pipelines and deals are built in. If you already have a CRM, use CSV import/export, webhooks and the API to keep them in sync.
What details can agents capture?
Standard contact fields plus whatever your flow needs — enquiry type, preferred times, party size, budget. Capture questions are configurable per agent.
Does a WhatsApp lead and a phone lead become two contacts?
Conversations carry the customer’s number, so activity consolidates on the contact record rather than fragmenting per channel.
Can my team add leads manually?
Yes — create and edit contacts and deals directly in the portal, alongside the automatically captured ones.
Can I export everything?
Yes. Contacts export to CSV, and the API and webhooks give you programmatic access to contacts and deal events.
How does duplicate handling work?
The contact importer detects duplicates and lets you decide, and conversation-created contacts match on phone number to avoid fragmenting records.