Event enquiries spike. Your answers shouldn’t queue.
Ticket questions, venue hire, timings, directions and event-day chaos — handled instantly across phone, WhatsApp and web, with every serious enquiry captured for your sales pipeline.
The week before an event, enquiry volume triples — exactly when your team has the least time.
Built on trusted infrastructure
The platform, mapped to your busiest moments
A phone line that scales with the event
Launch-day and event-week call spikes answered in parallel — timings, directions, availability.
AI Voice Agents →WhatsApp updates and answers
Attendees ask where, when and how on WhatsApp; the AI answers and your team broadcasts updates to opted-in guests.
WhatsApp Automation →Venue-hire pipeline
Corporate and private hire enquiries captured with date, headcount and budget — straight into a pipeline your sales team works.
Lead Capture & CRM →Every event detail, one source
Programmes, pricing, capacities, catering options and policies answered consistently from approved knowledge.
AI Knowledge Base →Viewings and planning calls booked
Site visits and planning meetings booked against your team’s real calendars.
Appointment Booking →Announcements that land
Send event reminders and updates to opted-in attendees, with replies handled by the AI.
Broadcasts & Automations →What it looks like in practice
Launch-day spike
Tickets go live and the phone lights up.
- AI answers every caller with pricing, timings and availability
- Captures interest from callers who don’t buy yet
- Escalates group-booking requests to your team
→ A launch day where every caller got through.
Venue-hire enquiry
A company asks about hiring the venue for a summer party.
- AI answers capacity, catering and pricing basics
- Captures date, headcount and contact details
- Opens a deal and books a site-visit slot
→ A qualified hire lead with a viewing already scheduled.
Event-day WhatsApp desk
On the day, attendees ask about parking, timings and re-entry.
- AI answers instantly from the event brief
- Team broadcasts a doors-open update to opted-in guests
- Only genuine issues reach staff radios
→ A calmer event-day operation.
Post-event follow-up
The event ends with hundreds of captured contacts.
- Send an opted-in thank-you and next-event announcement
- AI answers the replies and captures early interest
- Pipeline fills for the next date
→ This event’s audience becomes the next event’s sales list.
Already running in this industry
NBG Events routes event enquiries through ChatnCall agents so callers get answers and organisers get structured booking details.
Not your sector? We cover more
Common questions
Can it handle sudden enquiry spikes?
Yes — concurrency is automatic. Launch days and event weeks are exactly where parallel answering beats any phone rota.
Can it answer event-specific details?
Load the event brief — timings, parking, capacities, policies — and the agent answers from it. Update the brief and every channel updates.
How do venue-hire enquiries get to sales?
The agent captures structured details (date, headcount, budget, contact) and opens a deal in the pipeline, optionally booking a site visit directly.
Can we message attendees proactively?
Yes — WhatsApp template broadcasts to opted-in contacts, with delivery tracking and AI-handled replies.
What happens after the event?
Your captured contacts, transcripts and pipeline remain — the audience you built becomes the launch list for the next event.
Do you support recurring events and multiple venues?
Yes — knowledge and agents are per-workspace, and agencies or groups can run multiple venues from one console.